Congalsa y su apuesta por la transformación digital e innovación

Congalsa and its commitment to digital transformation and innovation

FEBRUARY 10, 2020

At Congalsa we want to innovate and drive better customer experience and customer satisfaction via digital transformation. This means not only making ambitious investments to improve service but also helping our environment to evolve towards this necessary change. Industry 4.0 is the future, using technologies such as Big Data and Artificial Intelligence.

We have planned a 3 years investment on industry 4.0, with a capital exceding 4.5 million euros. The company will contribute 2.9 million euros and public administration will collaborate with 1.6 million euros through grants. Pepe is an examples of what is possible with the investment in artificial intelligence and, in the future, we will implement new technologies that improve production and service.

Pepe robot is the expression of this desire to innovate. This new member of our team allows us to perform multiple functions, both for receiving visitors and interacting at trade shows, congresses and exhibitions. Pepe is now in charge of asking visitors if they are coming to the company for the first time, requesting the data and notifying the corporate manager to receive the visit. The management considers Pepe the employee number 323 for the possibilities it offers to assist and facilitate some jobs, and all this without giving up any member of the staff.

On the other hand, at Congalsa we have a social commitment to our environment and this is the reason why we wanted to collaborate with Pilar Maestu Sierra Primary School. We have contributed to robot Nao 26 being the first interactive robot that contributes to teaching English, expressing emotions and also speaking Galician. The ultimate goal is clear, to contribute to a better training that allows women and men of the future to achieve their desires in any field more easily.

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